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Returns automation, with an instant twist

Automation that converts returns into revenue. We make returns a positive experience for you, and your customer.

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Aje.
frank green
Shona Joy
Witchery
Country Road
Seafolly
Showpo
Adore Beauty
City Beach
Princess Polly
P.E. Nation
DISSH
Woman in black dress with her hands up

Instant refunds

Instant refunds for your customers, before they’ve sent back their order. 100% risk free to you.
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Instant exchanges

An instant exchange solution anyone can offer. Zero risk and zero changes to your returns process.
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Refund, credit & exchanges

Functionality for all standard return resolutions to support every customer with what outcome they need.
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Analytics & returns data

View all return data & analytics in one place to stay on top of your returns and make informed business decisions.
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Customer mobile app

An easy location for your customers to view, track, and lodge their returns directly from their phone.
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Custom flows & return rules

Build your entire returns policy into the Refundid flow shaping the user experience exactly how you want.
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