Refund Now.
Ship Later.

Instant refunds before you ship your return.
Only by Refundid.

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Instant refunds

Your refund in seconds

Tired of waiting weeks for your refund? Select Refundid when making a return to your favourite online retailer. No more wait times. Get Refundid instantly.

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    Instant refunds direct to your bank account.

    With Refundid your refund will reach your debit card in seconds.

  • Refund now. Ship later.

    Refundid gives you 1 week to ship back your items while you enjoy your refund today.

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    100% free.

    Refundid is 100% free for all customers. No subscription fees, no set up costs and no transaction fees.

Get Refundid

How it works

Three simple steps

Your instant refund in three simple steps.

1

Choose Refundid when lodging a return

Enter your order number and choose the items you wish to return.

2

Get Refundid instantly!

Check your nominated debit card, your refund will appear in minutes.

3

Ship your items back to the retailer

Choose from our easy shipping options. You'll have 1 week to send back your items.

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Refundid for Retailers

FAQ

How can we help?

How long does it take to get my refund?

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Refundid issues refunds instantly to your nominated card or bank account. In most cases, the funds appear within seconds, but may take up to 30 minutes.

For instant exchanges, no payout occurs—your card is used only if the replacement item is of greater value than the original.

Can I use Refundid if I purchased my order with a buy now pay later service, like Afterpay or Zip?

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Absolutely! Refundid supports all major payment gateways, meaning you can still process an instant return—whether refund or exchange—if you purchased with a Buy Now Pay Later (BNPL) service like Afterpay, Zip or Klarna.

Simply follow the usual Refundid process through one of our partner stores. You’ll receive funds instantly to repay your BNPL provider if you opt for a refund.

Please note: BNPL arrangements are not automatically cancelled—refund money must be manually applied to your BNPL balance.

How do I get my first refund?

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Received an item you're not satisfied with from a Refundid-enabled store? Whether you’d prefer a refund or an exchange, just sign up and follow our simple 3-step return process.

To get started, create your Refundid account and access your personalised dashboard to lodge the return.

Got questions?
Check out our help centre or contact our customer success team.

Go to Refundid help center